{"id":3571,"date":"2024-10-08T05:46:21","date_gmt":"2024-10-08T05:46:21","guid":{"rendered":"https:\/\/grow-collection.com\/?page_id=3571"},"modified":"2024-10-08T05:49:19","modified_gmt":"2024-10-08T05:49:19","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/grow-collection.com\/en\/politique-de-remboursement","title":{"rendered":"Refund policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3571\" class=\"elementor elementor-3571\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f52353c e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-root-container elementor-top-section e-con e-parent\" data-id=\"f52353c\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25a0502 elementor-heading-title elementor-widget-tablet__width-initial elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"25a0502\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4>1 \u2013 Droit de r\u00e9tractation<\/h4><p>Conform\u00e9ment aux dispositions l\u00e9gales en vigueur, vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de vos produits pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 justifier de motif ni \u00e0 payer de p\u00e9nalit\u00e9s, \u00e0 l&rsquo;exception des frais de retour qui restent \u00e0 votre charge.<\/p><p>Pour exercer votre droit de r\u00e9tractation, vous devez nous notifier votre d\u00e9cision par courrier postal \u00e0 l&rsquo;adresse suivante : <strong>125 Av. Louis Roche, 92230 Gennevilliers<\/strong>, ou par email \u00e0 <a href=\"mailto:contact@grow-collection.com\">contact@grow-collection.com<\/a>.<\/p><h4>2 \u2013 Conditions de retour<\/h4><p>Les produits doivent \u00eatre retourn\u00e9s dans leur \u00e9tat d&rsquo;origine et complets (emballage, accessoires, notice&#8230;). Dans le cas o\u00f9 des produits sont d\u00e9t\u00e9rior\u00e9s ou incomplets, le remboursement pourra \u00eatre refus\u00e9.<\/p><p>Les frais de retour sont \u00e0 la charge du Client, sauf en cas d&rsquo;erreur de notre part ou de produit d\u00e9fectueux \u00e0 la r\u00e9ception.<\/p><h4>3 \u2013 Remboursement<\/h4><p>En cas de r\u00e9tractation, nous vous rembourserons l&rsquo;int\u00e9gralit\u00e9 du montant pay\u00e9 pour les produits retourn\u00e9s, y compris les frais de livraison standards (les frais suppl\u00e9mentaires dus \u00e0 un mode de livraison express ne seront pas rembours\u00e9s).<\/p><p>Le remboursement sera effectu\u00e9 dans un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception des produits retourn\u00e9s ou de la preuve d&rsquo;exp\u00e9dition de ces produits (la date retenue \u00e9tant celle du premier de ces faits).<\/p><p>Le remboursement sera effectu\u00e9 via le m\u00eame moyen de paiement que celui utilis\u00e9 lors de la commande, sauf accord express de votre part pour utiliser un autre moyen de paiement. Aucun frais suppl\u00e9mentaire ne vous sera factur\u00e9 pour ce remboursement.<\/p><h4>4 \u2013 Exceptions au droit de r\u00e9tractation<\/h4><p>Le droit de r\u00e9tractation ne s&rsquo;applique pas aux :<\/p><ul><li>Produits p\u00e9rissables ou personnalis\u00e9s.<\/li><li>Produits qui ne peuvent \u00eatre renvoy\u00e9s pour des raisons d&rsquo;hygi\u00e8ne ou de protection de la sant\u00e9, si vous les avez descell\u00e9s apr\u00e8s la livraison.<\/li><li>Produits qui, apr\u00e8s avoir \u00e9t\u00e9 livr\u00e9s et de par leur nature, sont m\u00e9lang\u00e9s de mani\u00e8re indissociable avec d&rsquo;autres articles.<\/li><\/ul><h4>5 \u2013 Produits d\u00e9fectueux ou endommag\u00e9s<\/h4><p>Si un produit est d\u00e9fectueux ou a \u00e9t\u00e9 endommag\u00e9 pendant la livraison, vous pouvez demander un \u00e9change ou un remboursement. Pour ce faire, veuillez nous contacter \u00e0 <a href=\"mailto:contact@grow360.fr\">contact@grow360.fr<\/a>\u00a0avec des d\u00e9tails sur le probl\u00e8me et, si possible, des photos du produit d\u00e9fectueux ou endommag\u00e9.<\/p><p>Nous organiserons alors la proc\u00e9dure de retour \u00e0 nos frais et proc\u00e9derons \u00e0 un \u00e9change ou \u00e0 un remboursement selon votre pr\u00e9f\u00e9rence.<\/p><h4>6 \u2013 Contact<\/h4><p>Pour toute question relative \u00e0 notre politique de remboursement, vous pouvez nous contacter par email \u00e0 <a href=\"mailto:contact@grow360.fr\">contact@grow360.fr<\/a> ou par courrier postal \u00e0 l&rsquo;adresse suivante : <strong>125 Av. Louis Roche, 92230 Gennevilliers<\/strong>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1 \u2013 Droit de r\u00e9tractation Conform\u00e9ment aux dispositions l\u00e9gales en vigueur, vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de vos produits pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 justifier de motif ni \u00e0 payer de p\u00e9nalit\u00e9s, \u00e0 l&rsquo;exception des frais de retour qui restent \u00e0 votre charge. Pour exercer votre droit de r\u00e9tractation,\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-3571","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politique de remboursement | Grow Collection<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/grow-collection.com\/en\/politique-de-remboursement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de remboursement | Grow Collection\" \/>\n<meta property=\"og:description\" content=\"1 \u2013 Droit de r\u00e9tractation Conform\u00e9ment aux dispositions l\u00e9gales en vigueur, vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de vos produits pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 justifier de motif ni \u00e0 payer de p\u00e9nalit\u00e9s, \u00e0 l&rsquo;exception des frais de retour qui restent \u00e0 votre charge. Pour exercer votre droit de r\u00e9tractation,\u2026\" \/>\n<meta property=\"og:url\" content=\"https:\/\/grow-collection.com\/en\/politique-de-remboursement\/\" \/>\n<meta property=\"og:site_name\" content=\"Grow Collection\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-08T05:49:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/grow-collection.com\/wp-content\/uploads\/2023\/12\/cropped-grow-collection-favicon.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Politique de remboursement | Grow Collection","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/grow-collection.com\/en\/politique-de-remboursement\/","og_locale":"en_US","og_type":"article","og_title":"Politique de remboursement | Grow Collection","og_description":"1 \u2013 Droit de r\u00e9tractation Conform\u00e9ment aux dispositions l\u00e9gales en vigueur, vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de vos produits pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 justifier de motif ni \u00e0 payer de p\u00e9nalit\u00e9s, \u00e0 l&rsquo;exception des frais de retour qui restent \u00e0 votre charge. Pour exercer votre droit de r\u00e9tractation,\u2026","og_url":"https:\/\/grow-collection.com\/en\/politique-de-remboursement\/","og_site_name":"Grow Collection","article_modified_time":"2024-10-08T05:49:19+00:00","og_image":[{"width":512,"height":512,"url":"https:\/\/grow-collection.com\/wp-content\/uploads\/2023\/12\/cropped-grow-collection-favicon.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/grow-collection.com\/politique-de-remboursement","url":"https:\/\/grow-collection.com\/politique-de-remboursement","name":"Politique de remboursement | Grow Collection","isPartOf":{"@id":"https:\/\/grow-collection.com\/#website"},"datePublished":"2024-10-08T05:46:21+00:00","dateModified":"2024-10-08T05:49:19+00:00","breadcrumb":{"@id":"https:\/\/grow-collection.com\/politique-de-remboursement#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/grow-collection.com\/politique-de-remboursement"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/grow-collection.com\/politique-de-remboursement#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/grow-collection.com\/"},{"@type":"ListItem","position":2,"name":"Politique de remboursement"}]},{"@type":"WebSite","@id":"https:\/\/grow-collection.com\/#website","url":"https:\/\/grow-collection.com\/","name":"GROW COLLECTION","description":"Elevate your Style, Elevate your Destiny.","publisher":{"@id":"https:\/\/grow-collection.com\/#organization"},"alternateName":"Grow Collection","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/grow-collection.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/grow-collection.com\/#organization","name":"GROW COLLECTION","url":"https:\/\/grow-collection.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/grow-collection.com\/#\/schema\/logo\/image\/","url":"https:\/\/grow-collection.com\/wp-content\/uploads\/2025\/01\/favicon.svg","contentUrl":"https:\/\/grow-collection.com\/wp-content\/uploads\/2025\/01\/favicon.svg","width":512,"height":512,"caption":"GROW COLLECTION"},"image":{"@id":"https:\/\/grow-collection.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/grow_collection.fr"]}]}},"_links":{"self":[{"href":"https:\/\/grow-collection.com\/en\/wp-json\/wp\/v2\/pages\/3571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grow-collection.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grow-collection.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grow-collection.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grow-collection.com\/en\/wp-json\/wp\/v2\/comments?post=3571"}],"version-history":[{"count":4,"href":"https:\/\/grow-collection.com\/en\/wp-json\/wp\/v2\/pages\/3571\/revisions"}],"predecessor-version":[{"id":3575,"href":"https:\/\/grow-collection.com\/en\/wp-json\/wp\/v2\/pages\/3571\/revisions\/3575"}],"wp:attachment":[{"href":"https:\/\/grow-collection.com\/en\/wp-json\/wp\/v2\/media?parent=3571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}